Responsible Gaming

Online gambling can be enjoyable when it is kept within reasonable personal and financial boundaries. Every game involves risk, and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win is never guaranteed, and no strategy can remove the possibility of losing.

Before you start, decide how much time and money you are comfortable spending. Consider this amount a leisure expense, like the cost of another form of entertainment. Only use money that is available after essential costs such as rent, bills, food, transport and other commitments have been paid. Do not gamble with borrowed money, credit intended for necessities or funds set aside for important expenses.

• Set a budget before each gambling session and stay within it.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from everyday spending and essential payments.
• Do not chase losses by increasing your stakes or extending your session.
• Never gamble when you are upset, tired, under the influence of alcohol or affected by medication.
• Remember that gambling is not a reliable way to earn income or recover money.

It can help to keep a personal record of deposits, withdrawals, time spent playing and overall results. Reviewing your activity can make your habits easier to understand. If gambling is taking more time, money or attention than you intended, stop and seek support rather than trying to win back losses.

Responsible gambling tools are designed to help you make deliberate decisions before or during play. Depending on the features available to your account, you may be able to request financial or time-based restrictions, take a temporary break, or close your account. These tools are most effective when used early, before gambling becomes difficult to manage.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use over a selected period. Choose a limit that fits comfortably within your leisure budget. A limit should not be based on the amount you hope to win, and it should not be increased to recover previous losses. If you are unsure what limit is suitable, choose a lower amount or pause gambling while you consider your options.

Time limits and breaks

Set an alarm or use a time reminder to prevent sessions from lasting longer than planned. Stand up, leave the device and do something unrelated to gambling during breaks. A temporary break can be useful after a stressful session, an unexpected loss or any point at which you notice that you are playing automatically rather than making a considered choice.

Account closure and self-exclusion

If you need a stronger barrier, you can request account closure or self-exclusion. Self-exclusion is a formal decision to stop gambling for a chosen period or until further notice, subject to the arrangements available through the service. If you request this option, do not create another account or attempt to bypass the restriction. Consider also asking other gambling providers to apply similar restrictions.

Our support team can explain the responsible gambling options available to your account. We cannot guarantee that a particular tool will remove every risk, so personal planning and support from trusted people remain important. If you believe you may be at immediate risk of financial or personal harm, stop gambling and seek urgent assistance from an appropriate emergency or support service.

Problem gambling can affect people from any background. It may develop gradually, and you do not need to wait for serious financial harm before asking for help. Paying attention to changes in your behaviour, mood, relationships and finances can help you act early.

• Spending more money or time gambling than you planned.
• Trying to win back losses by gambling more often or using larger stakes.
• Feeling restless, irritable or preoccupied when you cannot gamble.
• Hiding gambling activity, deposits, losses or account information from others.
• Borrowing money, selling possessions or missing payments to continue gambling.
• Neglecting work, study, family, health or other responsibilities.
• Gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
• Returning to gambling after deciding to stop or take a break.
• Feeling guilt, shame, anxiety or loss of control after playing.
• Arguing with family, friends or colleagues because of gambling.

If any of these signs feel familiar, stop gambling and speak with someone you trust. You can contact a recognised Australian gambling support service, a qualified counsellor, a financial counsellor or a health professional. Australian support services can provide confidential information and may help with practical steps such as budgeting, counselling, self-exclusion and support for affected family members. Search for an official Australian gambling support service in your state or territory, or ask a health professional for a suitable referral.

You do not have to manage the situation alone. Friends and family can also be affected by another person's gambling. If you are concerned about someone close to you, choose a calm time to talk, focus on the behaviour and its impact, avoid lending money to cover gambling losses, and encourage professional support. Protect your own finances and wellbeing as well.

Speed Au Casino aims to provide clear information and practical options that support responsible play. We expect customers to use the service lawfully, provide accurate account information and follow any age, identity and account requirements that apply. Gambling is not available to minors, and adults should take reasonable steps to prevent children or other unauthorised people from accessing their account or device.

• Keep your account credentials private and use suitable device security.
• Do not allow another person to gamble through your account.
• Review your account activity and raise concerns as soon as possible.
• Use available limits, breaks, closure or self-exclusion options when needed.
• Read the applicable terms and game information before participating.
• Seek independent support if gambling is affecting your finances, health or relationships.

Responsible gambling information is general information and is not a substitute for professional financial, legal, medical or counselling advice. Different people have different circumstances, and the most suitable support will depend on your needs. If you contact us about responsible gambling, we will provide information about the options available through your account and explain the next steps where appropriate. We will not encourage you to continue gambling when you have asked for help to stop or restrict your activity.

A simple checklist before you play

1. Have I set a specific amount that I can afford to lose?
2. Have I decided when I will stop and how long I will play?
3. Have my essential expenses and financial commitments been covered?
4. Am I playing for entertainment rather than to make money or recover losses?
5. Am I in a suitable state of mind and free from pressure to gamble?
6. Do I know how to take a break, set a restriction or close my account?

If you cannot answer these questions comfortably, do not play. Take a break, review your budget and consider speaking with a trusted person or an Australian gambling support service. Making a decision to pause is a positive step and can help keep gambling in its proper place as an optional form of entertainment.