Privacy Policy

When you visit the website, create an account or use our services, we may handle information that identifies you or can reasonably be linked to you. The information collected depends on how you interact with Speed Au Casino, the services you use and the checks that may be required before or during play.

Account and identity information

This may include your name, date of birth, residential information, contact details, login information and other details provided when registering or maintaining an account. We may also handle information about your account settings, preferences, responsible gambling choices, communications and activity on the website.

Verification information

To help confirm your identity, age, location or eligibility to use our services, we may request verification documents and related information. This can include identity documents, proof of address, information about the source of funds where appropriate, and records of verification checks. These checks help us prevent unauthorised access, fraud, money laundering and other unlawful or harmful activity.

Payment and transaction information

We may record information about deposits, withdrawals, wagers, winnings, account balances and other transactions. Payment providers may process payment details on our behalf. We may receive information needed to confirm a payment or manage a transaction, but payment information may be handled by the relevant provider in accordance with its own privacy terms.

Technical, device and usage information

When you use the website, we may collect technical information such as your IP address, browser type, operating system, device identifiers, language settings, pages viewed, session information and approximate location derived from technical data. We may also record information about how you interact with the website, including security events and preferences.

Cookies and similar technologies

Speed Au Casino may use cookies and similar technologies to keep the website operating, remember preferences, support account functions, understand website usage and help protect services. Some cookies may be placed by service providers that support website functionality, analytics, security or communications. You can manage or delete cookies through your browser settings. Disabling some cookies may affect the availability or performance of particular website features.

We use information for purposes connected with operating the website and providing casino services. The purposes may include the following:

• Creating, administering and securing your player account.
• Processing deposits, withdrawals, wagers and other account transactions.
• Confirming identity, age, location and eligibility where checks are required.
• Carrying out anti-fraud, anti-money laundering, security and risk management checks.
• Meeting legal, regulatory, accounting and record-keeping obligations that apply to online gambling services.
• Responding to questions, complaints, support requests and other communications.
• Maintaining, testing and improving the website, games, systems and user experience.
• Monitoring technical performance, detecting faults and protecting the website against attacks or misuse.
• Understanding general usage trends and measuring the effectiveness of website features and communications.
• Sending service messages, account notices and other information needed to manage your relationship with us.
• Sending marketing communications where permitted and where any required consent or preference has been obtained.

We may combine information from different sources where this is reasonably necessary for these purposes. We aim to use information that is relevant and proportionate to the activity being carried out. We do not use personal information for purposes that are incompatible with the reason it was collected unless we have a lawful basis or are otherwise permitted to do so.

Marketing choices

You may be able to choose whether to receive promotional messages. You can usually unsubscribe by using the instructions in a marketing message or by contacting us. Opting out of marketing does not stop essential service communications, such as account, security, transaction or verification messages.

We may share information where necessary to operate the website, provide services, complete transactions, conduct checks or meet our obligations. This may involve payment providers, identity and verification services, technology suppliers, hosting providers, customer support services, security specialists, professional advisers and other carefully selected service providers. These parties should only receive information relevant to their role and are expected to handle it appropriately.

Information may also be disclosed where required or permitted by law, to respond to a valid legal process, protect rights and safety, investigate suspected fraud or unlawful activity, or support the security and integrity of the website. We may disclose information in connection with a business change, such as a restructuring, sale or transfer of services, subject to appropriate protections.

Security measures

We use reasonable administrative, technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. Measures may include access controls, authentication processes, monitoring, encryption where appropriate and staff or supplier requirements. No website, internet transmission or storage system can be guaranteed to be completely secure, so players should also use strong passwords, keep login details confidential and notify support if they suspect unauthorised account activity.

How long information is kept

We retain information only for as long as reasonably necessary for the purposes described in this Policy, including account administration, dispute handling, security, financial records and legal compliance. Some records must be kept for a period required by law even after an account is closed. The length of time depends on the type of information and the reason it is retained. When information is no longer required, we may securely delete it, anonymise it or otherwise dispose of it in accordance with our processes.

Depending on your circumstances and applicable privacy requirements, you may have rights relating to the personal information we hold about you. These rights may include asking for access to your information, requesting correction of information that is inaccurate or incomplete, asking for deletion of information, and withdrawing consent where processing is based on consent.

How to exercise your rights

To make a privacy or data request, contact support@speedaucasino-aud.com. Please describe your request clearly and provide enough information for us to understand what you need. We may need to verify your identity before providing information or making changes, particularly where the request concerns account security or sensitive records.

• Access: ask for a copy or explanation of personal information we hold about you, subject to applicable exceptions.
• Correction: ask us to correct, update or complete information that is inaccurate, out of date or incomplete.
• Deletion: ask us to delete your personal information where it is no longer needed or where deletion is otherwise available. Some information may need to be retained for legal, security, dispute or transaction reasons.
• Withdraw consent: withdraw consent to marketing or another activity where consent is the basis for processing. Withdrawal does not affect processing that occurred before withdrawal and may not stop processing based on another lawful reason.

We will consider and respond to requests within a reasonable timeframe and in line with applicable requirements. A request may be limited or declined where fulfilling it would affect the rights of another person, compromise security, interfere with fraud prevention, or conflict with a legal retention obligation. If a request cannot be completed in full, we will aim to explain the reason in general terms.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes to our services, information practices, technology or legal obligations. The updated version will be made available on the website, with the revised date or other notice where appropriate. We encourage players to review this page periodically so they remain informed about how information may be handled.

By continuing to use the website after an update takes effect, you acknowledge the updated Policy to the extent permitted by applicable requirements. If you have questions about this Policy, your account information or your privacy choices, contact support@speedaucasino-aud.com.